Manual Instruction

User Guide

NeckCloud Relaxation Pillow — Cervical Neck Stretcher

Welcome to NeckCloud. This device is designed to relieve neck tension, gently decompress the cervical spine, and relax muscles — without any electricity or effort. Please read this guide fully before using the product.

1. Step-by-Step Instructions

1
Prepare your surface

Place the device on a flat, stable surface — on the floor, bed, or sofa.

2
Lie down

Slowly lie on your back. Place the NeckCloud pillow under your neck — directly at the cervical spine, close to the shoulders.

3
Align your position

Make sure your head is centred on the device and your spine is straight.

4
Relax

Fully relax your shoulders and neck. Let your neck gently stretch over the device — gravity does the work.

5
Hold for 10–15 minutes

Stay in this position for 10–15 minutes. Once or twice daily, depending on how you feel.

6
Start gradually

If you are using the device for the first time, begin with short sessions of 1–5 minutes and gradually increase the duration.

2. Usage Guidelines

✓Suitable for neck pain, tension, and tension headaches
✓Suitable for all age groups
✓Can be used on the floor, bed, or sofa
✓Use daily for best results
✗Do not use as a regular sleeping pillow
✗Do not use during acute injuries or post-surgery without medical advice
✗Do not use if you experience severe pain or numbness — consult a doctor
⚠ Important Notice: This product is not a medical device and does not replace medical treatment or diagnosis. If you experience persistent, severe, or worsening symptoms, please consult a doctor or physiotherapist. Use at your own risk.

3. Care & Cleaning

Wipe the device with a slightly damp cloth when needed. Do not submerge in water or machine wash. Store in a dry place at room temperature. Keep away from direct sunlight and extreme heat.

4. Technical Specifications

Product Name NeckCloud Relaxation Pillow
Shape Ergonomic C-design
Target area Cervical spine (neck)
Session duration 10–15 minutes per session
Recommended frequency 1–2× daily
Available colours Blue, Black
Product type Wellness / relaxation device (not a medical device)
🛡 14-Day Return PolicyNot satisfied? Contact us within 14 days.
📧 Contactcontact@neckcloud.store
🌐 Shopneckcloud.store

Company Sidler · Sven Eduard Sidler · Gemeindehausplatz 13, 6048 Horw · UID: CHE-484.628.471